US Airways Dividend Miles: Incredible that an organization that can safely...
A US Airways Dividend Miles customer review by GetHuman user ~frustrated customer from November 22nd, 2017
Background on ~frustrated customer's case
GetHuman: ~frustrated customer - can you tell our other US Airways Dividend Miles customers when your case took place?
~frustrated customer: Yeah. It was afternoon, on November 14th.
GetHuman: Did you reach out to US Airways Dividend Miles, and if so, how?
GetHuman: And which of these common US Airways Dividend Miles customer issues best describes the reason you wanted to talk to them?
(Shows ~frustrated customer a list of common US Airways Dividend Miles problems)
~frustrated customer: "Missing item" was why I was trying to call.
~frustrated customer's review of US Airways Dividend Miles customer service
GetHuman: So how would you sum up your experience for GetHuman's US Airways Dividend Miles customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~frustrated customer: Incredible that an organization that can safely fly people around the world can't operate a website or call center.
GetHuman: Let's quantify your experience contacting US Airways Dividend Miles. On a scale of 1 to 5, how easy is it go get help on a US Airways Dividend Miles problem?
~frustrated customer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~frustrated customer: I'd give them a five out of five on communication.
GetHuman: And what about US Airways Dividend Miles's ability to quickly and effectively address your problem?
~frustrated customer: For that I would say four out of five.
GetHuman: And finally- any advice for other US Airways Dividend Miles customers?
~frustrated customer: Call them early in the day or late. Don't forget any personal or account information you might need for US Airways Dividend Miles to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~frustrated customer taken from his US Airways Dividend Miles customer service problem that occurred on November 14th, 2017.