US Airways Dividend Miles: Worse customer service I have ever encountered...
A US Airways Dividend Miles customer review by GetHuman user ~I hate US Air from November 22nd, 2017
Background on ~I hate US Air's case
GetHuman: ~I hate US Air - can you tell our other US Airways Dividend Miles customers when your case took place?
~I hate US Air: Yeah. It was evening, on November 12th.
GetHuman: Did you reach out to US Airways Dividend Miles, and if so, how?
GetHuman: And which of these common US Airways Dividend Miles customer issues best describes the reason you wanted to talk to them?
(Shows ~I hate US Air a list of common US Airways Dividend Miles problems)
~I hate US Air: "Change flight" was why I was trying to call.
~I hate US Air's review of US Airways Dividend Miles customer service
GetHuman: So how would you sum up your experience for GetHuman's US Airways Dividend Miles customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I hate US Air: Worse customer service I have ever encountered, even worse than AT&T and they are really bad.Have been trying to get a human for three weeks at different times, still no luck.
GetHuman: Let's quantify your experience contacting US Airways Dividend Miles. On a scale of 1 to 5, how easy is it go get help on a US Airways Dividend Miles problem?
~I hate US Air: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I hate US Air: I'd give them a two out of five on communication.
GetHuman: And what about US Airways Dividend Miles's ability to quickly and effectively address your problem?
~I hate US Air: For that I would say one out of five.
GetHuman: And finally- any advice for other US Airways Dividend Miles customers?
~I hate US Air: Call them early in the day or late. Don't forget any personal or account information you might need for US Airways Dividend Miles to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I hate US Air taken from his US Airways Dividend Miles customer service problem that occurred on November 12th, 2017.