US Customs and Border Protection: Have only received busy signal. Been calling on...
A US Customs and Border Protection customer review by GetHuman user ~Iam4USA from November 22nd, 2017
Background on ~Iam4USA's case
GetHuman: ~Iam4USA - can you tell our other US Customs and Border Protection customers when your case took place?
~Iam4USA: Yeah. It was morning, on November 20th.
GetHuman: Did you reach out to US Customs and Border Protection, and if so, how?
GetHuman: And which of these common US Customs and Border Protection customer issues best describes the reason you wanted to talk to them?
(Shows ~Iam4USA a list of common US Customs and Border Protection problems)
~Iam4USA: "File a report" was why I was trying to call.
~Iam4USA's review of US Customs and Border Protection customer service
GetHuman: So how would you sum up your experience for GetHuman's US Customs and Border Protection customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Iam4USA: Have only received busy signal. Been calling on and off for * days now. *Really - is there only one line or what? How inefficient.
GetHuman: Let's quantify your experience contacting US Customs and Border Protection. On a scale of 1 to 5, how easy is it go get help on a US Customs and Border Protection problem?
~Iam4USA: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Iam4USA: I'd give them a two out of five on communication.
GetHuman: And what about US Customs and Border Protection's ability to quickly and effectively address your problem?
~Iam4USA: For that I would say three out of five.
GetHuman: And finally- any advice for other US Customs and Border Protection customers?
~Iam4USA: Call them early in the day or late. Don't forget any personal or account information you might need for US Customs and Border Protection to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Iam4USA taken from his US Customs and Border Protection customer service problem that occurred on November 20th, 2017.