US Department of State - Visa Department: Takes too long to be attended to. Employee resp...
A US Department of State - Visa Department customer review by GetHuman user ~Jawbone from November 23rd, 2017
Background on ~Jawbone's case
GetHuman: ~Jawbone - can you tell our other US Department of State - Visa Department customers when your case took place?
~Jawbone: Yes I can. It was evening, on November 14th.
GetHuman: Did you reach out to US Department of State - Visa Department, and if so, how?
GetHuman: And which of these common US Department of State - Visa Department customer issues best describes the reason you wanted to talk to them?
(Shows ~Jawbone a list of common US Department of State - Visa Department problems)
~Jawbone: "None of those really matches why I wanted to call US Department of State - Visa Department that day." was why I was trying to call.
~Jawbone's review of US Department of State - Visa Department customer service
GetHuman: So how would you sum up your experience for GetHuman's US Department of State - Visa Department customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jawbone: Takes too long to be attended to. Employee responding your call will not be very enthused*eager to help and will do all they can to get you back off the phone.
GetHuman: Let's quantify your experience contacting US Department of State - Visa Department. On a scale of 1 to 5, how easy is it go get help on a US Department of State - Visa Department problem?
~Jawbone: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jawbone: I'd give them a four out of five on communication.
GetHuman: And what about US Department of State - Visa Department's ability to quickly and effectively address your problem?
~Jawbone: For that I would say one out of five.
GetHuman: And finally- any advice for other US Department of State - Visa Department customers?
~Jawbone: Call them early in the day or late. Don't forget any personal or account information you might need for US Department of State - Visa Department to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jawbone taken from his US Department of State - Visa Department customer service problem that occurred on November 14th, 2017.
US Department of State - Visa Department
1.00 of 5 stars | 16 reviews
~Jawbone's US Department of State - Visa Department Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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