US Dept. of Education - Financial Aid: The agents at FAFSA are usually hit or miss. I...
A US Dept. of Education - Financial Aid customer review by GetHuman user GetHuman-380262 from November 27th, 2017
Background on GetHuman-380262's case
GetHuman: GetHuman-380262 - can you tell our other US Dept. of Education - Financial Aid customers when your case took place?
GetHuman-380262: Yeah. It was afternoon, on November 22nd.
GetHuman: Did you reach out to US Dept. of Education - Financial Aid, and if so, how?
GetHuman: And which of these common US Dept. of Education - Financial Aid customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-380262 a list of common US Dept. of Education - Financial Aid problems)
GetHuman-380262: "None of those really matches why I wanted to call US Dept. of Education - Financial Aid that day." was why I was trying to call.
GetHuman-380262's review of US Dept. of Education - Financial Aid customer service
GetHuman: So how would you sum up your experience for GetHuman's US Dept. of Education - Financial Aid customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-380262: The agents at FAFSA are usually hit or miss. I'm sure they have to deal with dozens of irritated individuals every hour so keep this in mind! I'm very friendly when I call them and usually the attitude it returned. Good luck!
GetHuman: Let's quantify your experience contacting US Dept. of Education - Financial Aid. On a scale of 1 to 5, how easy is it go get help on a US Dept. of Education - Financial Aid problem?
GetHuman-380262: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-380262: I'd give them a five out of five on communication.
GetHuman: And what about US Dept. of Education - Financial Aid's ability to quickly and effectively address your problem?
GetHuman-380262: For that I would say four out of five.
GetHuman: And finally- any advice for other US Dept. of Education - Financial Aid customers?
GetHuman-380262: Call them early in the day or late. Don't forget any personal or account information you might need for US Dept. of Education - Financial Aid to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-380262 taken from his US Dept. of Education - Financial Aid customer service problem that occurred on November 22nd, 2017.