US Dept. of Treasury: Many of the numbers are no longer working. When...

A US Dept. of Treasury customer review by GetHuman user ~Brian from November 21st, 2017

Background on ~Brian's case

GetHuman: ~Brian - can you tell our other US Dept. of Treasury customers when your case took place?
~Brian: Yes I can. It was middle of the night, on November 18th.
GetHuman: Did you reach out to US Dept. of Treasury, and if so, how?
~Brian: I used the 202-622-2000 number I found for on the GetHuman US Dept. of Treasury customer phone number page I was on: US Dept. of Treasury Customer Service Phone Number
GetHuman: And which of these common US Dept. of Treasury customer issues best describes the reason you wanted to talk to them?
(Shows ~Brian a list of common US Dept. of Treasury problems)
~Brian: "None of those really matches why I wanted to call US Dept. of Treasury that day." was why I was trying to call.

~Brian's review of US Dept. of Treasury customer service

GetHuman: So how would you sum up your experience for GetHuman's US Dept. of Treasury customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Brian: Many of the numbers are no longer working. When you do speak to someone, they have no idea what you are talking about because "it is not their department".
GetHuman: Let's quantify your experience contacting US Dept. of Treasury. On a scale of 1 to 5, how easy is it go get help on a US Dept. of Treasury problem?
~Brian: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Brian: I'd give them a two out of five on communication.
GetHuman: And what about US Dept. of Treasury's ability to quickly and effectively address your problem?
~Brian: For that I would say one out of five.
GetHuman: And finally- any advice for other US Dept. of Treasury customers?
~Brian: Call them early in the day or late. Don't forget any personal or account information you might need for US Dept. of Treasury to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Brian taken from his US Dept. of Treasury customer service problem that occurred on November 18th, 2017.

US Dept. of Treasury

1.00 of 5 stars | 15 reviews

~Brian's US Dept. of Treasury Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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