US Dept. of Treasury: there was no service. just recordings telling m...
A US Dept. of Treasury customer review by GetHuman user ~pam from November 20th, 2017
Background on ~pam's case
GetHuman: ~pam - can you tell our other US Dept. of Treasury customers when your case took place?
~pam: Sure. It was afternoon, on November 16th.
GetHuman: Did you reach out to US Dept. of Treasury, and if so, how?
GetHuman: And which of these common US Dept. of Treasury customer issues best describes the reason you wanted to talk to them?
(Shows ~pam a list of common US Dept. of Treasury problems)
~pam: "None of those really matches why I wanted to call US Dept. of Treasury that day." was why I was trying to call.
~pam's review of US Dept. of Treasury customer service
GetHuman: So how would you sum up your experience for GetHuman's US Dept. of Treasury customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pam: there was no service. just recordings telling me to call back at a later time. this is the *th time I have called about an issue. this number gets you nowhere!! a recording comes on after you hold and tells you to call back at a later time, the different times I have called must not be one of the "later times" excepted.
GetHuman: Let's quantify your experience contacting US Dept. of Treasury. On a scale of 1 to 5, how easy is it go get help on a US Dept. of Treasury problem?
~pam: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pam: I'd give them a three out of five on communication.
GetHuman: And what about US Dept. of Treasury's ability to quickly and effectively address your problem?
~pam: For that I would say two out of five.
GetHuman: And finally- any advice for other US Dept. of Treasury customers?
~pam: Call them early in the day or late. Don't forget any personal or account information you might need for US Dept. of Treasury to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pam taken from his US Dept. of Treasury customer service problem that occurred on November 16th, 2017.