US IRS Identity Theft: I have been waiting ** months for my refund. T...
A US IRS Identity Theft customer review by GetHuman user ~anonymous from November 26th, 2017
Background on ~anonymous's case
GetHuman: ~anonymous - can you tell our other US IRS Identity Theft customers when your case took place?
~anonymous: Sure. It was late at night, on November 19th.
GetHuman: Did you reach out to US IRS Identity Theft, and if so, how?
GetHuman: And which of these common US IRS Identity Theft customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous a list of common US IRS Identity Theft problems)
~anonymous: "Local services" was why I was trying to call.
~anonymous's review of US IRS Identity Theft customer service
GetHuman: So how would you sum up your experience for GetHuman's US IRS Identity Theft customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous: I have been waiting ** months for my refund. They sent it to a bogus account even after I sent them the correct info and provided them with the identity theft affidavit and copies of my identity verification. It has been one lie after another, and their service is the worst I have ever dealt with. I am going to drive to the irs office and show up in person. Maybe then something will move this along. I hate getting a new person every time I call.
GetHuman: Let's quantify your experience contacting US IRS Identity Theft. On a scale of 1 to 5, how easy is it go get help on a US IRS Identity Theft problem?
~anonymous: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous: I'd give them a five out of five on communication.
GetHuman: And what about US IRS Identity Theft's ability to quickly and effectively address your problem?
~anonymous: For that I would say one out of five.
GetHuman: And finally- any advice for other US IRS Identity Theft customers?
~anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for US IRS Identity Theft to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous taken from his US IRS Identity Theft customer service problem that occurred on November 19th, 2017.