US Postal Service (USPS): Said chat was available* however once you enter...
A US Postal Service (USPS) customer review by GetHuman user ~LALA BALOOPSY from November 26th, 2017
Background on ~LALA BALOOPSY's case
GetHuman: ~LALA BALOOPSY - can you tell our other US Postal Service (USPS) customers when your case took place?
~LALA BALOOPSY: Yes. It was middle of the night, on November 24th.
GetHuman: Did you reach out to US Postal Service (USPS), and if so, how?
GetHuman: And which of these common US Postal Service (USPS) customer issues best describes the reason you wanted to talk to them?
(Shows ~LALA BALOOPSY a list of common US Postal Service (USPS) problems)
~LALA BALOOPSY: "Refund" was why I was trying to call.
~LALA BALOOPSY's review of US Postal Service (USPS) customer service
GetHuman: So how would you sum up your experience for GetHuman's US Postal Service (USPS) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~LALA BALOOPSY: Said chat was available* however once you enter the details required to chat, it jumps to another screen saying chat unavailable.
GetHuman: Let's quantify your experience contacting US Postal Service (USPS). On a scale of 1 to 5, how easy is it go get help on a US Postal Service (USPS) problem?
~LALA BALOOPSY: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~LALA BALOOPSY: I'd give them a one out of five on communication.
GetHuman: And what about US Postal Service (USPS)'s ability to quickly and effectively address your problem?
~LALA BALOOPSY: For that I would say three out of five.
GetHuman: And finally- any advice for other US Postal Service (USPS) customers?
~LALA BALOOPSY: Call them early in the day or late. Don't forget any personal or account information you might need for US Postal Service (USPS) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~LALA BALOOPSY taken from his US Postal Service (USPS) customer service problem that occurred on November 24th, 2017.