US Transportation Security Administration (TSA): Although I was able to speak with a human, she...

A US Transportation Security Administration (TSA) customer review by GetHuman user GetHuman-224164 from November 16th, 2017

Background on GetHuman-224164's case

GetHuman: GetHuman-224164 - can you tell our other US Transportation Security Administration (TSA) customers when your case took place?
GetHuman-224164: Yes. It was late at night, on November 6th.
GetHuman: Did you reach out to US Transportation Security Administration (TSA), and if so, how?
GetHuman-224164: I used a phone number I found on the GetHuman US Transportation Security Administration (TSA) customer service contact info page: Contact US Transportation Security Administration (TSA) Customer Service
GetHuman: And which of these common US Transportation Security Administration (TSA) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-224164 a list of common US Transportation Security Administration (TSA) problems)
GetHuman-224164: "File a report" was why I was trying to call.

GetHuman-224164's review of US Transportation Security Administration (TSA) customer service

GetHuman: So how would you sum up your experience for GetHuman's US Transportation Security Administration (TSA) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-224164: Although I was able to speak with a human, she was unable to assist with my issue--attempting to complete a hazprint application.
GetHuman: Let's quantify your experience contacting US Transportation Security Administration (TSA). On a scale of 1 to 5, how easy is it go get help on a US Transportation Security Administration (TSA) problem?
GetHuman-224164: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-224164: I'd give them a one out of five on communication.
GetHuman: And what about US Transportation Security Administration (TSA)'s ability to quickly and effectively address your problem?
GetHuman-224164: For that I would say five out of five.
GetHuman: And finally- any advice for other US Transportation Security Administration (TSA) customers?
GetHuman-224164: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for US Transportation Security Administration (TSA) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-224164 taken from his US Transportation Security Administration (TSA) customer service problem that occurred on November 6th, 2017.

US Transportation Security Administration (TSA)

2.56 of 5 stars | 49 reviews

GetHuman-224164's US Transportation Security Administration (TSA) Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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