USBI - Mainstreet Telephone Co.: tHE * aT&T GAVE ME for USBI is ***-***-**** and...
A USBI - Mainstreet Telephone Co. customer review by GetHuman user ~unijos from November 17th, 2017
Background on ~unijos's case
GetHuman: ~unijos - can you tell our other USBI - Mainstreet Telephone Co. customers when your case took place?
~unijos: Yes I can. It was afternoon, on November 12th.
GetHuman: Did you reach out to USBI - Mainstreet Telephone Co., and if so, how?
GetHuman: And which of these common USBI - Mainstreet Telephone Co. customer issues best describes the reason you wanted to talk to them?
(Shows ~unijos a list of common USBI - Mainstreet Telephone Co. problems)
~unijos: "None of those really matches why I wanted to call USBI - Mainstreet Telephone Co. that day." was why I was trying to call.
~unijos's review of USBI - Mainstreet Telephone Co. customer service
GetHuman: So how would you sum up your experience for GetHuman's USBI - Mainstreet Telephone Co. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~unijos: tHE * aT&T GAVE ME for USBI is ***-***-**** and though the service rep was very confusing he finally cancelled my service w* usbi. Apparently there was no clear instruction that with the addition of USBI the AT&T long distnance service should have been cancelled. At&T has had so many complaints about USBI that they gave me a **.** credit on my recent bill. Thanks AT&T* no thanks USBI.
GetHuman: Let's quantify your experience contacting USBI - Mainstreet Telephone Co.. On a scale of 1 to 5, how easy is it go get help on a USBI - Mainstreet Telephone Co. problem?
~unijos: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~unijos: I'd give them a one out of five on communication.
GetHuman: And what about USBI - Mainstreet Telephone Co.'s ability to quickly and effectively address your problem?
~unijos: For that I would say four out of five.
GetHuman: And finally- any advice for other USBI - Mainstreet Telephone Co. customers?
~unijos: Call them early in the day or late. Don't forget any personal or account information you might need for USBI - Mainstreet Telephone Co. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~unijos taken from his USBI - Mainstreet Telephone Co. customer service problem that occurred on November 12th, 2017.