USPS Human Resources Shared Services: Helped me very well. Once they understood my qu...

A USPS Human Resources Shared Services customer review by GetHuman user ~Full speed ahead from November 25th, 2017

Background on ~Full speed ahead's case

GetHuman: ~Full speed ahead - can you tell our other USPS Human Resources Shared Services customers when your case took place?
~Full speed ahead: Sure. It was middle of the night, on November 20th.
GetHuman: Did you reach out to USPS Human Resources Shared Services, and if so, how?
~Full speed ahead: I used the 877-477-3273 number I found for on the GetHuman USPS Human Resources Shared Services customer phone number page I was on: USPS Human Resources Shared Services Customer Service Phone Number
GetHuman: And which of these common USPS Human Resources Shared Services customer issues best describes the reason you wanted to talk to them?
(Shows ~Full speed ahead a list of common USPS Human Resources Shared Services problems)
~Full speed ahead: "Statement of account" was why I was trying to call.

~Full speed ahead's review of USPS Human Resources Shared Services customer service

GetHuman: So how would you sum up your experience for GetHuman's USPS Human Resources Shared Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Full speed ahead: Helped me very well. Once they understood my questions. Now all I have to do is wait for the packet in the mail. Hopefully all the forms will be in there!
GetHuman: Let's quantify your experience contacting USPS Human Resources Shared Services. On a scale of 1 to 5, how easy is it go get help on a USPS Human Resources Shared Services problem?
~Full speed ahead: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Full speed ahead: I'd give them a three out of five on communication.
GetHuman: And what about USPS Human Resources Shared Services's ability to quickly and effectively address your problem?
~Full speed ahead: For that I would say one out of five.
GetHuman: And finally- any advice for other USPS Human Resources Shared Services customers?
~Full speed ahead: Call them early in the day or late. Don't forget any personal or account information you might need for USPS Human Resources Shared Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Full speed ahead taken from his USPS Human Resources Shared Services customer service problem that occurred on November 20th, 2017.

USPS Human Resources Shared Services

2.00 of 5 stars | 27 reviews

~Full speed ahead's USPS Human Resources Shared Services Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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