USPS Human Resources Shared Services: they don't want to help you. I've been putting...

A USPS Human Resources Shared Services customer review by GetHuman user ~CLIFF from November 21st, 2017

Background on ~CLIFF's case

GetHuman: ~CLIFF - can you tell our other USPS Human Resources Shared Services customers when your case took place?
~CLIFF: Yup. It was morning, on November 18th.
GetHuman: Did you reach out to USPS Human Resources Shared Services, and if so, how?
~CLIFF: I used the 877-477-3273 number I found for on the GetHuman USPS Human Resources Shared Services customer phone number page I was on: USPS Human Resources Shared Services Customer Service Phone Number
GetHuman: And which of these common USPS Human Resources Shared Services customer issues best describes the reason you wanted to talk to them?
(Shows ~CLIFF a list of common USPS Human Resources Shared Services problems)
~CLIFF: "Local services" was why I was trying to call.

~CLIFF's review of USPS Human Resources Shared Services customer service

GetHuman: So how would you sum up your experience for GetHuman's USPS Human Resources Shared Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~CLIFF: they don't want to help you. I've been putting up with this since they retired me in August ****. with todays day and age there should be no problem except for ignorance on their part. I understand the privacy act and was approved but now I'm told I need power of attorney in order to talk to them.Whats this bull? Remember I started this when forced to retire due to health concerns and the fact I am PERMANENTLY disabled till DEATH. When is our Fed. gov. take charge over the ill managed and ignorance of the U.S.P.S.and solve there problems.
GetHuman: Let's quantify your experience contacting USPS Human Resources Shared Services. On a scale of 1 to 5, how easy is it go get help on a USPS Human Resources Shared Services problem?
~CLIFF: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~CLIFF: I'd give them a four out of five on communication.
GetHuman: And what about USPS Human Resources Shared Services's ability to quickly and effectively address your problem?
~CLIFF: For that I would say five out of five.
GetHuman: And finally- any advice for other USPS Human Resources Shared Services customers?
~CLIFF: Call them early in the day or late. Don't forget any personal or account information you might need for USPS Human Resources Shared Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~CLIFF taken from his USPS Human Resources Shared Services customer service problem that occurred on November 18th, 2017.

USPS Human Resources Shared Services

2.00 of 5 stars | 27 reviews

~CLIFF's USPS Human Resources Shared Services Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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