Uber: Worst Service..no responce from last month**Wha...
A Uber customer review by GetHuman user ~KRISHNA from November 26th, 2017
Background on ~KRISHNA's case
GetHuman: ~KRISHNA - can you tell our other Uber customers when your case took place?
~KRISHNA: Sure. It was morning, on November 25th.
GetHuman: Did you reach out to Uber, and if so, how?
GetHuman: And which of these common Uber customer issues best describes the reason you wanted to talk to them?
(Shows ~KRISHNA a list of common Uber problems)
~KRISHNA: "Setup an account" was why I was trying to contact.
~KRISHNA's review of Uber customer service
GetHuman: So how would you sum up your experience for GetHuman's Uber customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~KRISHNA: Worst Service..no responce from last month**What is this...again n again you r disabled my account..and what ever account open in my mobile it will be disable d.. Y...if I have to pay any dues definitely I can pay...but not do like this...**Plz....try to understand. I have to use...my account...**I hope that u will allow to open my account...****Is this service of UBER....without any intimation of customer .you r disable the account...its not a Fair....it is the worst service....******Again my account is disable...what is this....I'm not able to login...plzzzz allow to login***How much due I have....** I Will PAY...All MY DUES....but you Shud Enable my Account...**Thanking u....
GetHuman: Let's quantify your experience contacting Uber. On a scale of 1 to 5, how easy is it go get help on a Uber problem?
~KRISHNA: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~KRISHNA: I'd give them a one out of five on communication.
GetHuman: And what about Uber's ability to quickly and effectively address your problem?
~KRISHNA: For that I would say five out of five.
GetHuman: And finally- any advice for other Uber customers?
~KRISHNA: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Uber to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~KRISHNA taken from his Uber customer service problem that occurred on November 25th, 2017.