Umpqua Bank: new girls working at the location that I go to...
A Umpqua Bank customer review by GetHuman user GetHuman-45441 from November 21st, 2017
Background on GetHuman-45441's case
GetHuman: GetHuman-45441 - can you tell our other Umpqua Bank customers when your case took place?
GetHuman-45441: Sure. It was morning, on November 18th.
GetHuman: Did you reach out to Umpqua Bank, and if so, how?
GetHuman: And which of these common Umpqua Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-45441 a list of common Umpqua Bank problems)
GetHuman-45441: "Question" was why I was trying to call.
GetHuman-45441's review of Umpqua Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Umpqua Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-45441: new girls working at the location that I go to. They don't acknowledge myself or any other people waiting in line. Horrible management. Lazy staff.
GetHuman: Let's quantify your experience contacting Umpqua Bank. On a scale of 1 to 5, how easy is it go get help on a Umpqua Bank problem?
GetHuman-45441: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-45441: I'd give them a one out of five on communication.
GetHuman: And what about Umpqua Bank's ability to quickly and effectively address your problem?
GetHuman-45441: For that I would say one out of five.
GetHuman: And finally- any advice for other Umpqua Bank customers?
GetHuman-45441: Call them early in the day or late. Don't forget any personal or account information you might need for Umpqua Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-45441 taken from his Umpqua Bank customer service problem that occurred on November 18th, 2017.
Umpqua Bank
1.00 of 5 stars | 24 reviews
GetHuman-45441's Umpqua Bank Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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