UncommonGoods.com: They answered my questions incredibly quickly a...
A UncommonGoods.com customer review by GetHuman user ~bobsyouruncle from November 17th, 2017
Background on ~bobsyouruncle's case
GetHuman: ~bobsyouruncle - can you tell our other UncommonGoods.com customers when your case took place?
~bobsyouruncle: Yes. It was middle of the night, on November 8th.
GetHuman: Did you reach out to UncommonGoods.com, and if so, how?
GetHuman: And which of these common UncommonGoods.com customer issues best describes the reason you wanted to talk to them?
(Shows ~bobsyouruncle a list of common UncommonGoods.com problems)
~bobsyouruncle: "Cancel order" was why I was trying to call.
~bobsyouruncle's review of UncommonGoods.com customer service
GetHuman: So how would you sum up your experience for GetHuman's UncommonGoods.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bobsyouruncle: They answered my questions incredibly quickly and thoroughly. I'm used to waiting hours or days for a response with other companies.
GetHuman: Let's quantify your experience contacting UncommonGoods.com. On a scale of 1 to 5, how easy is it go get help on a UncommonGoods.com problem?
~bobsyouruncle: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bobsyouruncle: I'd give them a two out of five on communication.
GetHuman: And what about UncommonGoods.com's ability to quickly and effectively address your problem?
~bobsyouruncle: For that I would say three out of five.
GetHuman: And finally- any advice for other UncommonGoods.com customers?
~bobsyouruncle: Call them early in the day or late. Don't forget any personal or account information you might need for UncommonGoods.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bobsyouruncle taken from his UncommonGoods.com customer service problem that occurred on November 8th, 2017.
UncommonGoods.com
4.00 of 5 stars | 3 reviews
~bobsyouruncle's UncommonGoods.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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