Unemployment Compensation Florida: As part of my lay off, I received severance pay...

A Unemployment Compensation Florida customer review by GetHuman user ~eMKay1019 from November 26th, 2017

Background on ~eMKay1019's case

GetHuman: ~eMKay1019 - can you tell our other Unemployment Compensation Florida customers when your case took place?
~eMKay1019: Yup. It was late at night, on November 23rd.
GetHuman: Did you reach out to Unemployment Compensation Florida, and if so, how?
~eMKay1019: I used the 850-245-7105 number I found for on the GetHuman Unemployment Compensation Florida customer phone number page I was on: Unemployment Compensation Florida Customer Service Phone Number
GetHuman: And which of these common Unemployment Compensation Florida customer issues best describes the reason you wanted to talk to them?
(Shows ~eMKay1019 a list of common Unemployment Compensation Florida problems)
~eMKay1019: "Make a claim" was why I was trying to call.

~eMKay1019's review of Unemployment Compensation Florida customer service

GetHuman: So how would you sum up your experience for GetHuman's Unemployment Compensation Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~eMKay1019: As part of my lay off, I received severance pay for three months. On the FL unemployment application it asks about severance. However, when you choose "yes" it directs you to another page that asks about Workers Comp and forces you to give a date of injury. I didn't have an injury so I left it blank and got a message on the top of the screen that I had two days to input the info or else the claim would be processed based on the info I submitted. Today I signed on (two weeks later) and there was no record of my claim. When I called unemployment, the rude woman on the phone said that I was to put ********** for the date. It is a "default" page and for some reason IT cannot fix it? I asked if a notice could be added to the severance question because this is confusing. She said that it is self-explanatory because I could go back to the home page and see my claim was not processed. So now I get to wait another two weeks before I can even apply for benefits. Thanks, Florida!
GetHuman: Let's quantify your experience contacting Unemployment Compensation Florida. On a scale of 1 to 5, how easy is it go get help on a Unemployment Compensation Florida problem?
~eMKay1019: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~eMKay1019: I'd give them a three out of five on communication.
GetHuman: And what about Unemployment Compensation Florida's ability to quickly and effectively address your problem?
~eMKay1019: For that I would say two out of five.
GetHuman: And finally- any advice for other Unemployment Compensation Florida customers?
~eMKay1019: Call them early in the day or late. Don't forget any personal or account information you might need for Unemployment Compensation Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~eMKay1019 taken from his Unemployment Compensation Florida customer service problem that occurred on November 23rd, 2017.

Unemployment Compensation Florida

1.84 of 5 stars | 130 reviews

~eMKay1019's Unemployment Compensation Florida Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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