Unemployment Compensation Florida: Can never get through. Tried calling for ** min...

A Unemployment Compensation Florida customer review by GetHuman user GetHuman-247895 from November 19th, 2017

Background on GetHuman-247895's case

GetHuman: GetHuman-247895 - can you tell our other Unemployment Compensation Florida customers when your case took place?
GetHuman-247895: Yes I can. It was afternoon, on November 11th.
GetHuman: Did you reach out to Unemployment Compensation Florida, and if so, how?
GetHuman-247895: I used the 850-245-7105 number I found for on the GetHuman Unemployment Compensation Florida customer phone number page I was on: Unemployment Compensation Florida Customer Service Phone Number
GetHuman: And which of these common Unemployment Compensation Florida customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-247895 a list of common Unemployment Compensation Florida problems)
GetHuman-247895: "Claims" was why I was trying to call.

GetHuman-247895's review of Unemployment Compensation Florida customer service

GetHuman: So how would you sum up your experience for GetHuman's Unemployment Compensation Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-247895: Can never get through. Tried calling for ** minutes straight one day and it would just say all lines are busy and just hang up. I have done this about every other day for over a month. The one time I did get a hold of a live person I was on hold for over one hour! Sadly the person really did not give me any insight to how long the process took and said they would send an email to see if they could speed it up. That was about * weeks ago. This process is horrible. I have been working for ** years and never collected unemployment. The most frustrating part is you can never talk to a live person, because the lines are always busy. Guess it would be different if I had * kids.
GetHuman: Let's quantify your experience contacting Unemployment Compensation Florida. On a scale of 1 to 5, how easy is it go get help on a Unemployment Compensation Florida problem?
GetHuman-247895: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-247895: I'd give them a five out of five on communication.
GetHuman: And what about Unemployment Compensation Florida's ability to quickly and effectively address your problem?
GetHuman-247895: For that I would say four out of five.
GetHuman: And finally- any advice for other Unemployment Compensation Florida customers?
GetHuman-247895: Call them early in the day or late. Don't forget any personal or account information you might need for Unemployment Compensation Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-247895 taken from his Unemployment Compensation Florida customer service problem that occurred on November 11th, 2017.

Unemployment Compensation Florida

1.84 of 5 stars | 130 reviews

GetHuman-247895's Unemployment Compensation Florida Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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