Unemployment Compensation Florida: I cannot contact this number. It ALWAYS has a r...

A Unemployment Compensation Florida customer review by GetHuman user ~SevenT from November 19th, 2017

Background on ~SevenT's case

GetHuman: ~SevenT - can you tell our other Unemployment Compensation Florida customers when your case took place?
~SevenT: Yes I can. It was late at night, on November 12th.
GetHuman: Did you reach out to Unemployment Compensation Florida, and if so, how?
~SevenT: I used the 850-245-7105 number I found for on the GetHuman Unemployment Compensation Florida customer phone number page I was on: Unemployment Compensation Florida Customer Service Phone Number
GetHuman: And which of these common Unemployment Compensation Florida customer issues best describes the reason you wanted to talk to them?
(Shows ~SevenT a list of common Unemployment Compensation Florida problems)
~SevenT: "Problem with a claim" was why I was trying to call.

~SevenT's review of Unemployment Compensation Florida customer service

GetHuman: So how would you sum up your experience for GetHuman's Unemployment Compensation Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~SevenT: I cannot contact this number. It ALWAYS has a recorded message that They are Experiencing High Call Volumes... Try Again Later. So I have been trying for more than a week at different times of the day and ALWAYS the same recorded shut off.**I am trying to claim weeks which they show as due, but they have an error for the first week and I cannot get past that point online. I keep getting told that I have failed to answer certain questions, but at no time am I ever able to find the questions to answer them. Its as iff the branch in the system that is supposed to take me to the special set of questions just does not exist, so I end up in a Catch ** situation.**I need a live human to address this problem but I cannot get hold of one. The system is an abysmal failure at this stage and is causing untold hardship to the very people it is supposed to be helping. That is Failure with a capital "F".
GetHuman: Let's quantify your experience contacting Unemployment Compensation Florida. On a scale of 1 to 5, how easy is it go get help on a Unemployment Compensation Florida problem?
~SevenT: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~SevenT: I'd give them a four out of five on communication.
GetHuman: And what about Unemployment Compensation Florida's ability to quickly and effectively address your problem?
~SevenT: For that I would say three out of five.
GetHuman: And finally- any advice for other Unemployment Compensation Florida customers?
~SevenT: Call them early in the day or late. Don't forget any personal or account information you might need for Unemployment Compensation Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~SevenT taken from his Unemployment Compensation Florida customer service problem that occurred on November 12th, 2017.

Unemployment Compensation Florida

1.84 of 5 stars | 130 reviews

~SevenT's Unemployment Compensation Florida Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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