Uniden: I am trying to get an answer to a question abou...
A Uniden customer review by GetHuman user ~carolyn pearce from November 23rd, 2017
Background on ~carolyn pearce's case
GetHuman: ~carolyn pearce - can you tell our other Uniden customers when your case took place?
~carolyn pearce: Yes. It was afternoon, on November 14th.
GetHuman: Did you reach out to Uniden, and if so, how?
GetHuman: And which of these common Uniden customer issues best describes the reason you wanted to talk to them?
(Shows ~carolyn pearce a list of common Uniden problems)
~carolyn pearce: "Technical support" was why I was trying to call.
~carolyn pearce's review of Uniden customer service
GetHuman: So how would you sum up your experience for GetHuman's Uniden customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~carolyn pearce: I am trying to get an answer to a question about my phone. We went to Florida for ** days. when we came back the phone answering machine kept saying your maibox is full. We pulled out the manual and there was no info about "disconnecting mailbox full". So we are wondering what to do. So can we get some help?you wanted my email and also my password. Could not figure that one out. we just want some answers on how to get it fixed.
GetHuman: Let's quantify your experience contacting Uniden. On a scale of 1 to 5, how easy is it go get help on a Uniden problem?
~carolyn pearce: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~carolyn pearce: I'd give them a four out of five on communication.
GetHuman: And what about Uniden's ability to quickly and effectively address your problem?
~carolyn pearce: For that I would say one out of five.
GetHuman: And finally- any advice for other Uniden customers?
~carolyn pearce: Call them early in the day or late. Don't forget any personal or account information you might need for Uniden to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~carolyn pearce taken from his Uniden customer service problem that occurred on November 14th, 2017.