Uniden: impossible to get customer service been on phon...

A Uniden customer review by GetHuman user ~phone hold from November 23rd, 2017

Background on ~phone hold's case

GetHuman: ~phone hold - can you tell our other Uniden customers when your case took place?
~phone hold: Sure. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Uniden, and if so, how?
~phone hold: I used the 800-297-1023 number I found for on the GetHuman Uniden customer phone number page I was on: Uniden Customer Service Phone Number
GetHuman: And which of these common Uniden customer issues best describes the reason you wanted to talk to them?
(Shows ~phone hold a list of common Uniden problems)
~phone hold: "Returns" was why I was trying to call.

~phone hold's review of Uniden customer service

GetHuman: So how would you sum up your experience for GetHuman's Uniden customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~phone hold: impossible to get customer service been on phone for * straight days says we are high volume or customer rep will be with you shortly extremely poor service do not buy these products decided to rma if ever get responce to that
GetHuman: Let's quantify your experience contacting Uniden. On a scale of 1 to 5, how easy is it go get help on a Uniden problem?
~phone hold: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~phone hold: I'd give them a two out of five on communication.
GetHuman: And what about Uniden's ability to quickly and effectively address your problem?
~phone hold: For that I would say three out of five.
GetHuman: And finally- any advice for other Uniden customers?
~phone hold: Call them early in the day or late. Don't forget any personal or account information you might need for Uniden to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~phone hold taken from his Uniden customer service problem that occurred on November 16th, 2017.

Uniden

1.33 of 5 stars | 42 reviews

~phone hold's Uniden Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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