Uniden: wouldn't know if 'service' is any good. Never m...

A Uniden customer review by GetHuman user ~Fool to own Uniden from November 19th, 2017

Background on ~Fool to own Uniden's case

GetHuman: ~Fool to own Uniden - can you tell our other Uniden customers when your case took place?
~Fool to own Uniden: Yes I can. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Uniden, and if so, how?
~Fool to own Uniden: I used the 800-297-1023 number I found for on the GetHuman Uniden customer phone number page I was on: Uniden Customer Service Phone Number
GetHuman: And which of these common Uniden customer issues best describes the reason you wanted to talk to them?
(Shows ~Fool to own Uniden a list of common Uniden problems)
~Fool to own Uniden: "Returns" was why I was trying to call.

~Fool to own Uniden's review of Uniden customer service

GetHuman: So how would you sum up your experience for GetHuman's Uniden customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Fool to own Uniden: wouldn't know if 'service' is any good. Never made contact. On hold for almost half hr. No more Uniden products allowed on any of my properties !!!!
GetHuman: Let's quantify your experience contacting Uniden. On a scale of 1 to 5, how easy is it go get help on a Uniden problem?
~Fool to own Uniden: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Fool to own Uniden: I'd give them a one out of five on communication.
GetHuman: And what about Uniden's ability to quickly and effectively address your problem?
~Fool to own Uniden: For that I would say three out of five.
GetHuman: And finally- any advice for other Uniden customers?
~Fool to own Uniden: Call them early in the day or late. Don't forget any personal or account information you might need for Uniden to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Fool to own Uniden taken from his Uniden customer service problem that occurred on November 18th, 2017.

Uniden

1.33 of 5 stars | 42 reviews

~Fool to own Uniden's Uniden Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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