United Airlines: I have never dealt with more ignorant people an...
A United Airlines customer review by GetHuman user ~Never again! from November 21st, 2017
Background on ~Never again!'s case
GetHuman: ~Never again! - can you tell our other United Airlines customers when your case took place?
~Never again!: Yeah. It was evening, on November 16th.
GetHuman: Did you reach out to United Airlines, and if so, how?
GetHuman: And which of these common United Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~Never again! a list of common United Airlines problems)
~Never again!: "Baggage problem" was why I was trying to call.
~Never again!'s review of United Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's United Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Never again!: I have never dealt with more ignorant people and irresponsible corporate service policies. I will never fly united airlines again.
GetHuman: Let's quantify your experience contacting United Airlines. On a scale of 1 to 5, how easy is it go get help on a United Airlines problem?
~Never again!: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Never again!: I'd give them a two out of five on communication.
GetHuman: And what about United Airlines's ability to quickly and effectively address your problem?
~Never again!: For that I would say one out of five.
GetHuman: And finally- any advice for other United Airlines customers?
~Never again!: Call them early in the day or late. Don't forget any personal or account information you might need for United Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Never again! taken from his United Airlines customer service problem that occurred on November 16th, 2017.