United Concordia: probably because you have a perio condition bru...
A United Concordia customer review by GetHuman user ~sick and tired from November 16th, 2017
Background on ~sick and tired's case
GetHuman: ~sick and tired - can you tell our other United Concordia customers when your case took place?
~sick and tired: Sure. It was late at night, on November 6th.
GetHuman: Did you reach out to United Concordia, and if so, how?
GetHuman: And which of these common United Concordia customer issues best describes the reason you wanted to talk to them?
(Shows ~sick and tired a list of common United Concordia problems)
~sick and tired: "Update account information" was why I was trying to call.
~sick and tired's review of United Concordia customer service
GetHuman: So how would you sum up your experience for GetHuman's United Concordia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sick and tired: probably because you have a perio condition brush your teeth!!!! and maybe they wont think your tooth will fall out with in the next year or so. they don't pay for a crown that they don't think is going to stay in your head for at least five years.
GetHuman: Let's quantify your experience contacting United Concordia. On a scale of 1 to 5, how easy is it go get help on a United Concordia problem?
~sick and tired: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sick and tired: I'd give them a one out of five on communication.
GetHuman: And what about United Concordia's ability to quickly and effectively address your problem?
~sick and tired: For that I would say four out of five.
GetHuman: And finally- any advice for other United Concordia customers?
~sick and tired: Call them early in the day or late. Don't forget any personal or account information you might need for United Concordia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sick and tired taken from his United Concordia customer service problem that occurred on November 6th, 2017.