Unum Group Life Disability: Looking for Disability Ins and woman on the pho...

A Unum Group Life Disability customer review by GetHuman user GetHuman-229583 from November 10th, 2017

Background on GetHuman-229583's case

GetHuman: GetHuman-229583 - can you tell our other Unum Group Life Disability customers when your case took place?
GetHuman-229583: Yup. It was middle of the night, on November 5th.
GetHuman: Did you reach out to Unum Group Life Disability, and if so, how?
GetHuman-229583: I used the 800-445-0402 number I found for on the GetHuman Unum Group Life Disability customer phone number page I was on: Unum Group Life Disability Customer Service Phone Number
GetHuman: And which of these common Unum Group Life Disability customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-229583 a list of common Unum Group Life Disability problems)
GetHuman-229583: "Coverage question" was why I was trying to call.

GetHuman-229583's review of Unum Group Life Disability customer service

GetHuman: So how would you sum up your experience for GetHuman's Unum Group Life Disability customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-229583: Looking for Disability Ins and woman on the phone told me they do not have anyone to talk to me about ins. cause I live in Montana and too far from any of their offices
GetHuman: Let's quantify your experience contacting Unum Group Life Disability. On a scale of 1 to 5, how easy is it go get help on a Unum Group Life Disability problem?
GetHuman-229583: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-229583: I'd give them a two out of five on communication.
GetHuman: And what about Unum Group Life Disability's ability to quickly and effectively address your problem?
GetHuman-229583: For that I would say three out of five.
GetHuman: And finally- any advice for other Unum Group Life Disability customers?
GetHuman-229583: Call them early in the day or late. Don't forget any personal or account information you might need for Unum Group Life Disability to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-229583 taken from his Unum Group Life Disability customer service problem that occurred on November 5th, 2017.

Unum Group Life Disability

1.00 of 5 stars | 6 reviews

GetHuman-229583's Unum Group Life Disability Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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