VIZIO: Josie *** in SD is like listening to a recordin...
A VIZIO customer review by GetHuman user ~Vizio M321-A2 from November 19th, 2017
Background on ~Vizio M321-A2's case
GetHuman: ~Vizio M321-A2 - can you tell our other VIZIO customers when your case took place?
~Vizio M321-A2: Sure. It was evening, on November 15th.
GetHuman: Did you reach out to VIZIO, and if so, how?
GetHuman: And which of these common VIZIO customer issues best describes the reason you wanted to talk to them?
(Shows ~Vizio M321-A2 a list of common VIZIO problems)
~Vizio M321-A2: "Technical support" was why I was trying to call.
~Vizio M321-A2's review of VIZIO customer service
GetHuman: So how would you sum up your experience for GetHuman's VIZIO customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Vizio M321-A2: Josie *** in SD is like listening to a recording. Says whatever she wants to say, talking over customers and refusing to listen or even allow a customer to complete a sentence. I don't know who is training or permitting such rude employees.
GetHuman: Let's quantify your experience contacting VIZIO. On a scale of 1 to 5, how easy is it go get help on a VIZIO problem?
~Vizio M321-A2: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Vizio M321-A2: I'd give them a five out of five on communication.
GetHuman: And what about VIZIO's ability to quickly and effectively address your problem?
~Vizio M321-A2: For that I would say five out of five.
GetHuman: And finally- any advice for other VIZIO customers?
~Vizio M321-A2: Call them early in the day or late. Don't forget any personal or account information you might need for VIZIO to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Vizio M321-A2 taken from his VIZIO customer service problem that occurred on November 15th, 2017.