The number was good! As far as Vizio..Have spe...

A VIZIO customer review by GetHuman user ~Visio Bad...Mmkay?? from November 22nd, 2017

Background on ~Visio Bad...Mmkay??'s case

GetHuman: ~Visio Bad...Mmkay?? - can you tell our other VIZIO customers when your case took place?
~Visio Bad...Mmkay??: Yeah. It was evening, on November 12th.
GetHuman: Did you reach out to VIZIO, and if so, how?
~Visio Bad...Mmkay??: I used the 888-849-4623 number I found for on the GetHuman VIZIO customer phone number page I was on: VIZIO Customer Service Phone Number
GetHuman: And which of these common VIZIO customer issues best describes the reason you wanted to talk to them?
(Shows ~Visio Bad...Mmkay?? a list of common VIZIO problems)
~Visio Bad...Mmkay??: "Where to buy" was why I was trying to call.

~Visio Bad...Mmkay??'s review of VIZIO customer service

GetHuman: So how would you sum up your experience for GetHuman's VIZIO customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Visio Bad...Mmkay??: The number was good! As far as Vizio..Have spent about * hrs * * calls * two tech visits to my house - tv still has same problems. vizio wont refund what i believe to be a design flaw (poor wifi reciever * manufacturer). They have discontinued selling this model tv (probably for same reason) and wont refund.. simply want to send a refurbished...
GetHuman: Let's quantify your experience contacting VIZIO. On a scale of 1 to 5, how easy is it go get help on a VIZIO problem?
~Visio Bad...Mmkay??: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Visio Bad...Mmkay??: I'd give them a three out of five on communication.
GetHuman: And what about VIZIO's ability to quickly and effectively address your problem?
~Visio Bad...Mmkay??: For that I would say four out of five.
GetHuman: And finally- any advice for other VIZIO customers?
~Visio Bad...Mmkay??: Call them early in the day or late. Don't forget any personal or account information you might need for VIZIO to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Visio Bad...Mmkay?? taken from his VIZIO customer service problem that occurred on November 12th, 2017.

VIZIO

3.39 of 5 stars | 159 reviews

~Visio Bad...Mmkay??'s VIZIO Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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