Vector Security: I have called customer x * and still do not hav...
A Vector Security customer review by GetHuman user ~Zenobia S Byrd from November 22nd, 2017
Background on ~Zenobia S Byrd's case
GetHuman: ~Zenobia S Byrd - can you tell our other Vector Security customers when your case took place?
~Zenobia S Byrd: Yeah. It was morning, on November 20th.
GetHuman: Did you reach out to Vector Security, and if so, how?
GetHuman: And which of these common Vector Security customer issues best describes the reason you wanted to talk to them?
(Shows ~Zenobia S Byrd a list of common Vector Security problems)
~Zenobia S Byrd: "None of those really matches why I wanted to call Vector Security that day." was why I was trying to call.
~Zenobia S Byrd's review of Vector Security customer service
GetHuman: So how would you sum up your experience for GetHuman's Vector Security customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Zenobia S Byrd: I have called customer x * and still do not have my question answered. So, what I need to know asap is when my contract of sales is up. I am selling the property. My health is beginning to fail and I can not continue to manage the property. I would appreciate someone to answer this question via e-mail today. *****@***.com or call me at ***-***-****.
GetHuman: Let's quantify your experience contacting Vector Security. On a scale of 1 to 5, how easy is it go get help on a Vector Security problem?
~Zenobia S Byrd: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Zenobia S Byrd: I'd give them a five out of five on communication.
GetHuman: And what about Vector Security's ability to quickly and effectively address your problem?
~Zenobia S Byrd: For that I would say five out of five.
GetHuman: And finally- any advice for other Vector Security customers?
~Zenobia S Byrd: Call them early in the day or late. Don't forget any personal or account information you might need for Vector Security to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Zenobia S Byrd taken from his Vector Security customer service problem that occurred on November 20th, 2017.