Vector Security: WARNING !! if you let these people put a securi...

A Vector Security customer review by GetHuman user GetHuman-wbianda from November 29th, 2017

Background on GetHuman-wbianda's case

GetHuman: GetHuman-wbianda - can you tell our other Vector Security customers when your case took place?
GetHuman-wbianda: Yup. It was afternoon, on November 27th.
GetHuman: Did you reach out to Vector Security, and if so, how?
GetHuman-wbianda: I used the 888-832-8674 number I found for on the GetHuman Vector Security customer phone number page I was on: Vector Security Customer Service Phone Number
GetHuman: And which of these common Vector Security customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-wbianda a list of common Vector Security problems)
GetHuman-wbianda: "None of those really matches why I wanted to call Vector Security that day." was why I was trying to call.

GetHuman-wbianda's review of Vector Security customer service

GetHuman: So how would you sum up your experience for GetHuman's Vector Security customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-wbianda: WARNING !! if you let these people put a security system in, you are done for. You can't get rid of them They are so rude if you get someone on the phone.*I have been paying $** a month for the last * years. They have been to my home and changed out signaling device * times but I do not have service. My home filled with smoke from burning popcorn and nothing went off not the *st alarm. This is the worst company I have ever dealt with. I Can't get anyone to cancel my bank draft.*Patricia Walker
GetHuman: Let's quantify your experience contacting Vector Security. On a scale of 1 to 5, how easy is it go get help on a Vector Security problem?
GetHuman-wbianda: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-wbianda: I'd give them a four out of five on communication.
GetHuman: And what about Vector Security's ability to quickly and effectively address your problem?
GetHuman-wbianda: For that I would say five out of five.
GetHuman: And finally- any advice for other Vector Security customers?
GetHuman-wbianda: Call them early in the day or late. Don't forget any personal or account information you might need for Vector Security to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-wbianda taken from his Vector Security customer service problem that occurred on November 27th, 2017.

Vector Security

5.00 of 5 stars | 6 reviews

GetHuman-wbianda's Vector Security Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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