Venmo: you can now have a live chat with them you just...
A Venmo customer review by GetHuman user ~acute write from November 28th, 2017
Background on ~acute write's case
GetHuman: ~acute write - can you tell our other Venmo customers when your case took place?
~acute write: Yes. It was morning, on November 21st.
GetHuman: Did you reach out to Venmo, and if so, how?
GetHuman: And which of these common Venmo customer issues best describes the reason you wanted to talk to them?
(Shows ~acute write a list of common Venmo problems)
~acute write: "Locked Account" was why I was trying to call.
~acute write's review of Venmo customer service
GetHuman: So how would you sum up your experience for GetHuman's Venmo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~acute write: you can now have a live chat with them you just search for venmo share payments on skype and you can have a live chat with them on there
GetHuman: Let's quantify your experience contacting Venmo. On a scale of 1 to 5, how easy is it go get help on a Venmo problem?
~acute write: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~acute write: I'd give them a one out of five on communication.
GetHuman: And what about Venmo's ability to quickly and effectively address your problem?
~acute write: For that I would say one out of five.
GetHuman: And finally- any advice for other Venmo customers?
~acute write: Call them early in the day or late. Don't forget any personal or account information you might need for Venmo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~acute write taken from his Venmo customer service problem that occurred on November 21st, 2017.