Verizon Wireless Financial: I explained to the female who answered that I d...
A Verizon Wireless Financial customer review by GetHuman user ~Running man from November 26th, 2017
Background on ~Running man's case
GetHuman: ~Running man - can you tell our other Verizon Wireless Financial customers when your case took place?
~Running man: Yeah. It was evening, on November 24th.
GetHuman: Did you reach out to Verizon Wireless Financial, and if so, how?
GetHuman: And which of these common Verizon Wireless Financial customer issues best describes the reason you wanted to talk to them?
(Shows ~Running man a list of common Verizon Wireless Financial problems)
~Running man: "Service problem" was why I was trying to call.
~Running man's review of Verizon Wireless Financial customer service
GetHuman: So how would you sum up your experience for GetHuman's Verizon Wireless Financial customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Running man: I explained to the female who answered that I don't owe $*** because I make my payments in cash at your Lake Jackson,Texas store. I had to tell her six times that I never do electronic payments with credit or debit cards and never write checks. She continued to tell me about electronic payments. I had to tell her the amount I can and will pay and that I can only pay when I get paid at work but don't know the date. They keep sending those irritating text messages to pay on their automated line. Knock it off! I'm switching to Sprint soon!
GetHuman: Let's quantify your experience contacting Verizon Wireless Financial. On a scale of 1 to 5, how easy is it go get help on a Verizon Wireless Financial problem?
~Running man: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Running man: I'd give them a three out of five on communication.
GetHuman: And what about Verizon Wireless Financial's ability to quickly and effectively address your problem?
~Running man: For that I would say four out of five.
GetHuman: And finally- any advice for other Verizon Wireless Financial customers?
~Running man: Call them early in the day or late. Don't forget any personal or account information you might need for Verizon Wireless Financial to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Running man taken from his Verizon Wireless Financial customer service problem that occurred on November 24th, 2017.