Verizon Wireless Financial: Terrible place to have to deal with. the rep co...

A Verizon Wireless Financial customer review by GetHuman user ~Chuck Norris from November 23rd, 2017

Background on ~Chuck Norris's case

GetHuman: ~Chuck Norris - can you tell our other Verizon Wireless Financial customers when your case took place?
~Chuck Norris: Yeah. It was evening, on November 17th.
GetHuman: Did you reach out to Verizon Wireless Financial, and if so, how?
~Chuck Norris: I used the 866-266-1445 number I found for on the GetHuman Verizon Wireless Financial customer phone number page I was on: Verizon Wireless Financial Customer Service Phone Number
GetHuman: And which of these common Verizon Wireless Financial customer issues best describes the reason you wanted to talk to them?
(Shows ~Chuck Norris a list of common Verizon Wireless Financial problems)
~Chuck Norris: "Update account information" was why I was trying to call.

~Chuck Norris's review of Verizon Wireless Financial customer service

GetHuman: So how would you sum up your experience for GetHuman's Verizon Wireless Financial customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Chuck Norris: Terrible place to have to deal with. the rep constantly cut me off every time i tried to talk. to top it off my problem has YET to be solved.
GetHuman: Let's quantify your experience contacting Verizon Wireless Financial. On a scale of 1 to 5, how easy is it go get help on a Verizon Wireless Financial problem?
~Chuck Norris: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Chuck Norris: I'd give them a four out of five on communication.
GetHuman: And what about Verizon Wireless Financial's ability to quickly and effectively address your problem?
~Chuck Norris: For that I would say five out of five.
GetHuman: And finally- any advice for other Verizon Wireless Financial customers?
~Chuck Norris: Call them early in the day or late. Don't forget any personal or account information you might need for Verizon Wireless Financial to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Chuck Norris taken from his Verizon Wireless Financial customer service problem that occurred on November 17th, 2017.

Verizon Wireless Financial

3.35 of 5 stars | 86 reviews

~Chuck Norris's Verizon Wireless Financial Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Verizon Wireless Financial, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Verizon Wireless Financial in any way.

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