Verizon Wireless Prepaid: If you are having problems setting up your phon...
A Verizon Wireless Prepaid customer review by GetHuman user ~Trying to setup new service from November 21st, 2017
Background on ~Trying to setup new service's case
GetHuman: ~Trying to setup new service - can you tell our other Verizon Wireless Prepaid customers when your case took place?
~Trying to setup new service: Yes. It was morning, on November 14th.
GetHuman: Did you reach out to Verizon Wireless Prepaid, and if so, how?
GetHuman: And which of these common Verizon Wireless Prepaid customer issues best describes the reason you wanted to talk to them?
(Shows ~Trying to setup new service a list of common Verizon Wireless Prepaid problems)
~Trying to setup new service: "Change Plan" was why I was trying to call.
~Trying to setup new service's review of Verizon Wireless Prepaid customer service
GetHuman: So how would you sum up your experience for GetHuman's Verizon Wireless Prepaid customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Trying to setup new service: If you are having problems setting up your phone, you can's use the ***. It sends you to a different phone menu that will not allow you to access a human.
GetHuman: Let's quantify your experience contacting Verizon Wireless Prepaid. On a scale of 1 to 5, how easy is it go get help on a Verizon Wireless Prepaid problem?
~Trying to setup new service: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Trying to setup new service: I'd give them a five out of five on communication.
GetHuman: And what about Verizon Wireless Prepaid's ability to quickly and effectively address your problem?
~Trying to setup new service: For that I would say five out of five.
GetHuman: And finally- any advice for other Verizon Wireless Prepaid customers?
~Trying to setup new service: Call them early in the day or late. Don't forget any personal or account information you might need for Verizon Wireless Prepaid to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Trying to setup new service taken from his Verizon Wireless Prepaid customer service problem that occurred on November 14th, 2017.