Verizon Wireless: Verizon has become a huge monster eating good c...
A Verizon Wireless customer review by GetHuman user ~verizon sucks from November 27th, 2017
Background on ~verizon sucks's case
GetHuman: ~verizon sucks - can you tell our other Verizon Wireless customers when your case took place?
~verizon sucks: Yes. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Verizon Wireless, and if so, how?
GetHuman: And which of these common Verizon Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~verizon sucks a list of common Verizon Wireless problems)
~verizon sucks: "Lost or Broken Phone" was why I was trying to call.
~verizon sucks's review of Verizon Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Verizon Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~verizon sucks: Verizon has become a huge monster eating good companies while their own service has deteriorated to automatic loops you can find no recourse with, and NOW they only offer **** service during business hours...
GetHuman: Let's quantify your experience contacting Verizon Wireless. On a scale of 1 to 5, how easy is it go get help on a Verizon Wireless problem?
~verizon sucks: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~verizon sucks: I'd give them a four out of five on communication.
GetHuman: And what about Verizon Wireless's ability to quickly and effectively address your problem?
~verizon sucks: For that I would say five out of five.
GetHuman: And finally- any advice for other Verizon Wireless customers?
~verizon sucks: Call them early in the day or late. Don't forget any personal or account information you might need for Verizon Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~verizon sucks taken from his Verizon Wireless customer service problem that occurred on November 19th, 2017.