Verizon Wireless: Wow - an easy to understand english speaking te...
A Verizon Wireless customer review by GetHuman user ~Verizon customer from November 16th, 2017
Background on ~Verizon customer's case
GetHuman: ~Verizon customer - can you tell our other Verizon Wireless customers when your case took place?
~Verizon customer: Yup. It was middle of the night, on November 6th.
GetHuman: Did you reach out to Verizon Wireless, and if so, how?
GetHuman: And which of these common Verizon Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Verizon customer a list of common Verizon Wireless problems)
~Verizon customer: "Technical support" was why I was trying to call.
~Verizon customer's review of Verizon Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Verizon Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Verizon customer: Wow - an easy to understand english speaking tech that resolved my simple problem in less than * minutes!
GetHuman: Let's quantify your experience contacting Verizon Wireless. On a scale of 1 to 5, how easy is it go get help on a Verizon Wireless problem?
~Verizon customer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Verizon customer: I'd give them a four out of five on communication.
GetHuman: And what about Verizon Wireless's ability to quickly and effectively address your problem?
~Verizon customer: For that I would say three out of five.
GetHuman: And finally- any advice for other Verizon Wireless customers?
~Verizon customer: Call them early in the day or late. Don't forget any personal or account information you might need for Verizon Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Verizon customer taken from his Verizon Wireless customer service problem that occurred on November 6th, 2017.