Verizon Wireless: answered immediately at *am chicago time after...
A Verizon Wireless customer review by GetHuman user ~ace tire and wheel from November 22nd, 2017
Background on ~ace tire and wheel's case
GetHuman: ~ace tire and wheel - can you tell our other Verizon Wireless customers when your case took place?
~ace tire and wheel: Yup. It was afternoon, on November 14th.
GetHuman: Did you reach out to Verizon Wireless, and if so, how?
GetHuman: And which of these common Verizon Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~ace tire and wheel a list of common Verizon Wireless problems)
~ace tire and wheel: "Dispute a Charge" was why I was trying to call.
~ace tire and wheel's review of Verizon Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Verizon Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ace tire and wheel: answered immediately at *am chicago time after entering my phone number then pressing zero. thank you gethuman
GetHuman: Let's quantify your experience contacting Verizon Wireless. On a scale of 1 to 5, how easy is it go get help on a Verizon Wireless problem?
~ace tire and wheel: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ace tire and wheel: I'd give them a five out of five on communication.
GetHuman: And what about Verizon Wireless's ability to quickly and effectively address your problem?
~ace tire and wheel: For that I would say three out of five.
GetHuman: And finally- any advice for other Verizon Wireless customers?
~ace tire and wheel: Call them early in the day or late. Don't forget any personal or account information you might need for Verizon Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ace tire and wheel taken from his Verizon Wireless customer service problem that occurred on November 14th, 2017.