Verizon Wireless: the original guy I talked to is a complete idio...
A Verizon Wireless customer review by GetHuman user ~verizon is an idiot from November 23rd, 2017
Background on ~verizon is an idiot's case
GetHuman: ~verizon is an idiot - can you tell our other Verizon Wireless customers when your case took place?
~verizon is an idiot: Yes I can. It was morning, on November 17th.
GetHuman: Did you reach out to Verizon Wireless, and if so, how?
GetHuman: And which of these common Verizon Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~verizon is an idiot a list of common Verizon Wireless problems)
~verizon is an idiot: "Cancel or Change Account" was why I was trying to call.
~verizon is an idiot's review of Verizon Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Verizon Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~verizon is an idiot: the original guy I talked to is a complete idiot and failed to provide me with any information that I wanted. then I spoke to a supervisor and he knew what he was talking about but when he told me he was transferring me to a different prepaid rep to answer my original question, he instead just hung up the phone and now im back to square one. I have always hated verizons tech support and his is just more reason why.
GetHuman: Let's quantify your experience contacting Verizon Wireless. On a scale of 1 to 5, how easy is it go get help on a Verizon Wireless problem?
~verizon is an idiot: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~verizon is an idiot: I'd give them a five out of five on communication.
GetHuman: And what about Verizon Wireless's ability to quickly and effectively address your problem?
~verizon is an idiot: For that I would say four out of five.
GetHuman: And finally- any advice for other Verizon Wireless customers?
~verizon is an idiot: Call them early in the day or late. Don't forget any personal or account information you might need for Verizon Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~verizon is an idiot taken from his Verizon Wireless customer service problem that occurred on November 17th, 2017.