Veteran Affairs Regional Office: These people are not trained very well. It is e...

A Veteran Affairs Regional Office customer review by GetHuman user GetHuman-435712 from November 24th, 2017

Background on GetHuman-435712's case

GetHuman: GetHuman-435712 - can you tell our other Veteran Affairs Regional Office customers when your case took place?
GetHuman-435712: Yeah. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Veteran Affairs Regional Office, and if so, how?
GetHuman-435712: I used the 800-827-1000 number I found for on the GetHuman Veteran Affairs Regional Office customer phone number page I was on: Veteran Affairs Regional Office Customer Service Phone Number
GetHuman: And which of these common Veteran Affairs Regional Office customer issues best describes the reason you wanted to talk to them?
Shows GetHuman-435712 a list of common Veteran Affairs Regional Office problems
GetHuman-435712: "None of those really matches why I wanted to call {{company.name}} that day." was why I was trying to call.

GetHuman-435712's review of Veteran Affairs Regional Office customer service

GetHuman: So how would you sum up your experience for GetHuman's Veteran Affairs Regional Office customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-435712: These people are not trained very well. It is easy to understand that many are clueless. When they do not know, they will tell you anything to get you off the phone.
GetHuman: Let's quantify your experience contacting Veteran Affairs Regional Office. On a scale of 1 to 5, how easy is it go get help on a Veteran Affairs Regional Office problem?
GetHuman-435712: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-435712: I'd give them a three out of five on communication.
GetHuman: And what about Veteran Affairs Regional Office's ability to quickly and effectively address your problem?
GetHuman-435712: For that I would say two out of five.
GetHuman: And finally- any advice for other Veteran Affairs Regional Office customers?
GetHuman-435712: Call them early in the day or late. Don't forget any personal or account information you might need for Veteran Affairs Regional Office to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-435712 taken from his Veteran Affairs Regional Office customer service problem that occurred on November 19th, 2017.

Veteran Affairs Regional Office

1.00 of 5 stars | 5 reviews
Veteran Affairs Regional Office ReviewsVeteran Affairs Regional Office's Phone NumberAll Veteran Affairs Regional Office contact infoGeneral Veteran Affairs Regional Office customer service info
GetHuman-435712's Veteran Affairs Regional Office Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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