Veteran Affairs Regional Office: You are automatically directed to a message tha...

A Veteran Affairs Regional Office customer review by GetHuman user ~Rob Daddy from November 23rd, 2017

Background on ~Rob Daddy's case

GetHuman: ~Rob Daddy - can you tell our other Veteran Affairs Regional Office customers when your case took place?
~Rob Daddy: Sure. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Veteran Affairs Regional Office, and if so, how?
~Rob Daddy: I used a phone number I found on the GetHuman Veteran Affairs Regional Office customer service contact info page: Contact Veteran Affairs Regional Office Customer Service
GetHuman: And which of these common Veteran Affairs Regional Office customer issues best describes the reason you wanted to talk to them?
(Shows ~Rob Daddy a list of common Veteran Affairs Regional Office problems)
~Rob Daddy: "None of those really matches why I wanted to call Veteran Affairs Regional Office that day." was why I was trying to call.

~Rob Daddy's review of Veteran Affairs Regional Office customer service

GetHuman: So how would you sum up your experience for GetHuman's Veteran Affairs Regional Office customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Rob Daddy: You are automatically directed to a message that states that due to high call volume nobody can answer your call at this time and to try again later, or call after hours and we will call you back. It is automatically set up that way every day.
GetHuman: Let's quantify your experience contacting Veteran Affairs Regional Office. On a scale of 1 to 5, how easy is it go get help on a Veteran Affairs Regional Office problem?
~Rob Daddy: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Rob Daddy: I'd give them a one out of five on communication.
GetHuman: And what about Veteran Affairs Regional Office's ability to quickly and effectively address your problem?
~Rob Daddy: For that I would say three out of five.
GetHuman: And finally- any advice for other Veteran Affairs Regional Office customers?
~Rob Daddy: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Veteran Affairs Regional Office to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Rob Daddy taken from his Veteran Affairs Regional Office customer service problem that occurred on November 18th, 2017.

Veteran Affairs Regional Office

1.00 of 5 stars | 5 reviews

~Rob Daddy's Veteran Affairs Regional Office Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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