VisionPros USA: I faxed a contact lens prescription and they or...
A VisionPros USA customer review by GetHuman user ~expectant from November 13th, 2017
Background on ~expectant's case
GetHuman: ~expectant - can you tell our other VisionPros USA customers when your case took place?
~expectant: Yup. It was morning, on November 8th.
GetHuman: Did you reach out to VisionPros USA, and if so, how?
GetHuman: And which of these common VisionPros USA customer issues best describes the reason you wanted to talk to them?
(Shows ~expectant a list of common VisionPros USA problems)
~expectant: "Overcharge/Strange charge" was why I was trying to call.
~expectant's review of VisionPros USA customer service
GetHuman: So how would you sum up your experience for GetHuman's VisionPros USA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~expectant: I faxed a contact lens prescription and they ordered the lenses immediately and sent me a note letting me know of the status of my order as well! Very nice service and would recommend highly.
GetHuman: Let's quantify your experience contacting VisionPros USA. On a scale of 1 to 5, how easy is it go get help on a VisionPros USA problem?
~expectant: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~expectant: I'd give them a three out of five on communication.
GetHuman: And what about VisionPros USA's ability to quickly and effectively address your problem?
~expectant: For that I would say one out of five.
GetHuman: And finally- any advice for other VisionPros USA customers?
~expectant: Call them early in the day or late. Don't forget any personal or account information you might need for VisionPros USA to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~expectant taken from his VisionPros USA customer service problem that occurred on November 8th, 2017.