VistaPrint: Emails from Vista Print touting discounts such...
A VistaPrint customer review by GetHuman user ~silverback moving from November 15th, 2017
Background on ~silverback moving's case
GetHuman: ~silverback moving - can you tell our other VistaPrint customers when your case took place?
~silverback moving: Yes I can. It was afternoon, on November 10th.
GetHuman: Did you reach out to VistaPrint, and if so, how?
GetHuman: And which of these common VistaPrint customer issues best describes the reason you wanted to talk to them?
(Shows ~silverback moving a list of common VistaPrint problems)
~silverback moving: "Complaint" was why I was trying to call.
~silverback moving's review of VistaPrint customer service
GetHuman: So how would you sum up your experience for GetHuman's VistaPrint customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~silverback moving: Emails from Vista Print touting discounts such as "**% Off - Site Wide" are misleading and false. Beware of discount offers from Vista Print. After being scammed by the false offer, I had to endure a long conversation (including a wait on hold) with a rep speaking in very broken English.
GetHuman: Let's quantify your experience contacting VistaPrint. On a scale of 1 to 5, how easy is it go get help on a VistaPrint problem?
~silverback moving: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~silverback moving: I'd give them a five out of five on communication.
GetHuman: And what about VistaPrint's ability to quickly and effectively address your problem?
~silverback moving: For that I would say three out of five.
GetHuman: And finally- any advice for other VistaPrint customers?
~silverback moving: Call them early in the day or late. Don't forget any personal or account information you might need for VistaPrint to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~silverback moving taken from his VistaPrint customer service problem that occurred on November 10th, 2017.