VitalChek: I will never use this company again. I paid *nd...
A VitalChek customer review by GetHuman user ~VitalchekSucks from November 23rd, 2017
Background on ~VitalchekSucks's case
GetHuman: ~VitalchekSucks - can you tell our other VitalChek customers when your case took place?
~VitalchekSucks: Yeah. It was morning, on November 17th.
GetHuman: Did you reach out to VitalChek, and if so, how?
GetHuman: And which of these common VitalChek customer issues best describes the reason you wanted to talk to them?
(Shows ~VitalchekSucks a list of common VitalChek problems)
~VitalchekSucks: "Update Order" was why I was trying to call.
~VitalchekSucks's review of VitalChek customer service
GetHuman: So how would you sum up your experience for GetHuman's VitalChek customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~VitalchekSucks: I will never use this company again. I paid *nd Day Air shipping and it has been a week since the document was marked as shipped. Can't even track because the number is invalid. The Vitalchek rep blamed the Records Office in my hometown, but Vitalchek is the one who supplied the invalid shipping label and the Records Office assured me that the doc was shipped. Who needs a middle man anyway? I'll just do business with the Records Office directly from now on.
GetHuman: Let's quantify your experience contacting VitalChek. On a scale of 1 to 5, how easy is it go get help on a VitalChek problem?
~VitalchekSucks: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~VitalchekSucks: I'd give them a three out of five on communication.
GetHuman: And what about VitalChek's ability to quickly and effectively address your problem?
~VitalchekSucks: For that I would say five out of five.
GetHuman: And finally- any advice for other VitalChek customers?
~VitalchekSucks: Call them early in the day or late. Don't forget any personal or account information you might need for VitalChek to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~VitalchekSucks taken from his VitalChek customer service problem that occurred on November 17th, 2017.