VitalChek: Ordered my Dad's Death Certificate at **:** a.m...
A VitalChek customer review by GetHuman user ~Charlene Henderson from November 7th, 2017
Background on ~Charlene Henderson's case
GetHuman: ~Charlene Henderson - can you tell our other VitalChek customers when your case took place?
~Charlene Henderson: Yeah. It was afternoon, on November 4th.
GetHuman: Did you reach out to VitalChek, and if so, how?
GetHuman: And which of these common VitalChek customer issues best describes the reason you wanted to talk to them?
(Shows ~Charlene Henderson a list of common VitalChek problems)
~Charlene Henderson: "Account Access" was why I was trying to call.
~Charlene Henderson's review of VitalChek customer service
GetHuman: So how would you sum up your experience for GetHuman's VitalChek customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Charlene Henderson: Ordered my Dad's Death Certificate at **:** a.m. on Friday *******. Got confirmation it was shipped via UPS at *:** p.m. on Friday *******. It would have been received on Mon. *******. No one home. Delivered Tues. ******* at **:** p.m. EXCELLENT SERVICE!!!! Charlene
GetHuman: Let's quantify your experience contacting VitalChek. On a scale of 1 to 5, how easy is it go get help on a VitalChek problem?
~Charlene Henderson: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Charlene Henderson: I'd give them a two out of five on communication.
GetHuman: And what about VitalChek's ability to quickly and effectively address your problem?
~Charlene Henderson: For that I would say three out of five.
GetHuman: And finally- any advice for other VitalChek customers?
~Charlene Henderson: Call them early in the day or late. Don't forget any personal or account information you might need for VitalChek to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Charlene Henderson taken from his VitalChek customer service problem that occurred on November 4th, 2017.