Vodafone (Germany): I tried to call * minutes after **:** - I was w...
A Vodafone (Germany) customer review by GetHuman user ~I did not notice that... from November 20th, 2017
Background on ~I did not notice that...'s case
GetHuman: ~I did not notice that... - can you tell our other Vodafone (Germany) customers when your case took place?
~I did not notice that...: Sure. It was afternoon, on November 15th.
GetHuman: Did you reach out to Vodafone (Germany), and if so, how?
GetHuman: And which of these common Vodafone (Germany) customer issues best describes the reason you wanted to talk to them?
(Shows ~I did not notice that... a list of common Vodafone (Germany) problems)
~I did not notice that...: "Lower my bill" was why I was trying to call.
~I did not notice that...'s review of Vodafone (Germany) customer service
GetHuman: So how would you sum up your experience for GetHuman's Vodafone (Germany) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I did not notice that...: I tried to call * minutes after **:** - I was waiting for *.** min without reply, paying an international call. Then I tried the "call free via web" button, to receive a message that am trying to call out of working hours, at **:**. On the voice message at *********** was saying that your working hours is **:** - **:**... Am really disappointed from the level of service.
GetHuman: Let's quantify your experience contacting Vodafone (Germany). On a scale of 1 to 5, how easy is it go get help on a Vodafone (Germany) problem?
~I did not notice that...: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I did not notice that...: I'd give them a one out of five on communication.
GetHuman: And what about Vodafone (Germany)'s ability to quickly and effectively address your problem?
~I did not notice that...: For that I would say two out of five.
GetHuman: And finally- any advice for other Vodafone (Germany) customers?
~I did not notice that...: Call them early in the day or late. Don't forget any personal or account information you might need for Vodafone (Germany) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I did not notice that... taken from his Vodafone (Germany) customer service problem that occurred on November 15th, 2017.