Vodafone (Mumbai): Hi,**Its almost * days now and i havent receive...
A Vodafone (Mumbai) customer review by GetHuman user ~Vinay V from November 6th, 2017
Background on ~Vinay V's case
GetHuman: ~Vinay V - can you tell our other Vodafone (Mumbai) customers when your case took place?
~Vinay V: Yes I can. It was afternoon, on October 31st.
GetHuman: Did you reach out to Vodafone (Mumbai), and if so, how?
GetHuman: And which of these common Vodafone (Mumbai) customer issues best describes the reason you wanted to talk to them?
(Shows ~Vinay V a list of common Vodafone (Mumbai) problems)
~Vinay V: "Cancel service" was why I was trying to call.
~Vinay V's review of Vodafone (Mumbai) customer service
GetHuman: So how would you sum up your experience for GetHuman's Vodafone (Mumbai) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Vinay V: Hi,**Its almost * days now and i havent received my New SIM Card which i had applied for through the website https:**shop.vodafone.in*shop*planPrepay.jsp?cid*mum .**I received a prompt phone call that day * hours after filling out the form and the lady said she would be sending the SIM card by * to * pm that same day ( **th July , **** ). Thereafter i received another phone call and the person said that my number was a postpaid number and not pre-paid and on arguing with him for ** minutes he finally closed the conversation by saying it was a pre-paid number.**Later few hours into me loosing my patience , i received a third phone call who said the guy who was to deliver the SIM card supposedly contacted me and i mentioned i was OUT OF TOWN , when i have been in town for the past * months !**Next day , i contacted VODAFONE'S really unethical & unprofessional Technical Team whom on explaining the whole story , gave me vague answers like "Your Number is not visible on File "? "Your numbe
GetHuman: Let's quantify your experience contacting Vodafone (Mumbai). On a scale of 1 to 5, how easy is it go get help on a Vodafone (Mumbai) problem?
~Vinay V: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Vinay V: I'd give them a one out of five on communication.
GetHuman: And what about Vodafone (Mumbai)'s ability to quickly and effectively address your problem?
~Vinay V: For that I would say one out of five.
GetHuman: And finally- any advice for other Vodafone (Mumbai) customers?
~Vinay V: Call them early in the day or late. Don't forget any personal or account information you might need for Vodafone (Mumbai) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Vinay V taken from his Vodafone (Mumbai) customer service problem that occurred on October 31st, 2017.