Vodafone (New Zealand): I book diallup at one address -Ring up I am mov...
A Vodafone (New Zealand) customer review by GetHuman user ~Gizmo from November 4th, 2017
Background on ~Gizmo's case
GetHuman: ~Gizmo - can you tell our other Vodafone (New Zealand) customers when your case took place?
~Gizmo: Yes. It was evening, on November 1st.
GetHuman: Did you reach out to Vodafone (New Zealand), and if so, how?
GetHuman: And which of these common Vodafone (New Zealand) customer issues best describes the reason you wanted to talk to them?
(Shows ~Gizmo a list of common Vodafone (New Zealand) problems)
~Gizmo: "Technical support" was why I was trying to call.
~Gizmo's review of Vodafone (New Zealand) customer service
GetHuman: So how would you sum up your experience for GetHuman's Vodafone (New Zealand) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gizmo: I book diallup at one address -Ring up I am moving to another address want to move house and move plan. I ring up ** Min - told all ok*I get to my new house and after ** Min wait told - Err You haven't contacted us before!!!
GetHuman: Let's quantify your experience contacting Vodafone (New Zealand). On a scale of 1 to 5, how easy is it go get help on a Vodafone (New Zealand) problem?
~Gizmo: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gizmo: I'd give them a three out of five on communication.
GetHuman: And what about Vodafone (New Zealand)'s ability to quickly and effectively address your problem?
~Gizmo: For that I would say four out of five.
GetHuman: And finally- any advice for other Vodafone (New Zealand) customers?
~Gizmo: Call them early in the day or late. Don't forget any personal or account information you might need for Vodafone (New Zealand) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gizmo taken from his Vodafone (New Zealand) customer service problem that occurred on November 1st, 2017.