Vodafone (UK): the technical center in egypt is not effective
A Vodafone (UK) customer review by GetHuman user GetHuman-dr_dodif from December 3rd, 2017
Background on GetHuman-dr_dodif's case
GetHuman: GetHuman-dr_dodif - can you tell our other Vodafone (UK) customers when your case took place?
GetHuman-dr_dodif: Yes I can. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Vodafone (UK), and if so, how?
GetHuman: And which of these common Vodafone (UK) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-dr_dodif a list of common Vodafone (UK) problems)
GetHuman-dr_dodif: "Change plan" was why I was trying to call.
GetHuman-dr_dodif's review of Vodafone (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's Vodafone (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-dr_dodif: the technical center in egypt is not effective
GetHuman: Can you tell the rest of us a bit more from what happened on 11/24/17?
GetHuman-dr_dodif: Dear Sir*Madam**I am Dr. Mohamed Abdelwahab , I am from cairo egypt , I am writting this letter to inform you how extremely upset about vodafone service in Egypt.**Two month ago I called vodafone because my internet was failing most of the time and no result and till now . I spoke to vodafone technical center ** times, exactly ** times and the supervisor is just watching that happen without any concern.**I am waiting for your reply, thank you.**yours,*DR. Mohamed Abdelwahab
GetHuman: Let's quantify your experience contacting Vodafone (UK). On a scale of 1 to 5, how easy is it go get help on a Vodafone (UK) problem?
GetHuman-dr_dodif: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-dr_dodif: I'd give them a four out of five on communication.
GetHuman: And what about Vodafone (UK)'s ability to quickly and effectively address your problem?
GetHuman-dr_dodif: For that I would say five out of five.
GetHuman: And finally- any advice for other Vodafone (UK) customers?
GetHuman-dr_dodif: Call them early in the day or late. Don't forget any personal or account information you might need for Vodafone (UK) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-dr_dodif taken from his Vodafone (UK) customer service problem that occurred on November 24th, 2017.