I have a huge problem with my Volvo and receive...
A Volvo customer review by GetHuman user ~lfdauch from November 17th, 2017
Background on ~lfdauch's case
GetHuman: ~lfdauch - can you tell our other Volvo customers when your case took place?
~lfdauch: Sure. It was morning, on November 16th.
GetHuman: Did you reach out to Volvo, and if so, how?
GetHuman: And which of these common Volvo customer issues best describes the reason you wanted to talk to them?
(Shows ~lfdauch a list of common Volvo problems)
~lfdauch: "Where to buy" was why I was trying to call.
~lfdauch's review of Volvo customer service
GetHuman: So how would you sum up your experience for GetHuman's Volvo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lfdauch: I have a huge problem with my Volvo and received no assistance. Tried to make me feel like there was no chance in **** that I would get help unwilling to let me speak to someone with authority at my insistence she finally relented telling me i would get no help as a Volvo owner since **** who bases theirs sales on reliability and longevity their attitude doesn't support that claim.*Don't buy a Volvo they don't last and their service is expensive and ineffective.
GetHuman: Let's quantify your experience contacting Volvo. On a scale of 1 to 5, how easy is it go get help on a Volvo problem?
~lfdauch: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lfdauch: I'd give them a five out of five on communication.
GetHuman: And what about Volvo's ability to quickly and effectively address your problem?
~lfdauch: For that I would say five out of five.
GetHuman: And finally- any advice for other Volvo customers?
~lfdauch: Call them early in the day or late. Don't forget any personal or account information you might need for Volvo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lfdauch taken from his Volvo customer service problem that occurred on November 16th, 2017.
Volvo
5.00 of 5 stars | 4 reviews
~lfdauch's Volvo Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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