WalMart MoneyCard: I just want to know where the rest of my money...
A WalMart MoneyCard customer review by GetHuman user ~leslie phillips from November 27th, 2017
Background on ~leslie phillips's case
GetHuman: ~leslie phillips - can you tell our other WalMart MoneyCard customers when your case took place?
~leslie phillips: Yes I can. It was morning, on November 26th.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows ~leslie phillips a list of common WalMart MoneyCard problems)
~leslie phillips: "Lost or Stolen Card" was why I was trying to call.
~leslie phillips's review of WalMart MoneyCard customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~leslie phillips: I just want to know where the rest of my money went. I had **.** on my card spent **.** when I called to check mt balance I was told that I only had *.**. where is the rest of my money? I have had this problem before.
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
~leslie phillips: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~leslie phillips: I'd give them a two out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
~leslie phillips: For that I would say one out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
~leslie phillips: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~leslie phillips taken from his WalMart MoneyCard customer service problem that occurred on November 26th, 2017.