WalMart MoneyCard: If Walmart wants to continue this type service...
A WalMart MoneyCard customer review by GetHuman user ~attorney at law from November 25th, 2017
Background on ~attorney at law's case
GetHuman: ~attorney at law - can you tell our other WalMart MoneyCard customers when your case took place?
~attorney at law: Yeah. It was middle of the night, on November 18th.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows ~attorney at law a list of common WalMart MoneyCard problems)
~attorney at law: "Blocked Card" was why I was trying to call.
~attorney at law's review of WalMart MoneyCard customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~attorney at law: If Walmart wants to continue this type service it needs a Real Person to answer those questions a Computer is Not equipped to answer that are outside his programming. A Real Person would Complete your Great Service. This is from a person in the legal field.
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
~attorney at law: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~attorney at law: I'd give them a one out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
~attorney at law: For that I would say two out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
~attorney at law: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~attorney at law taken from his WalMart MoneyCard customer service problem that occurred on November 18th, 2017.